Shipping policy

SHIPPING POLICY

Last updated: May 28, 2026

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times Estimated delivery times vary by destination:

• United States: 3–10 business days

Delivery times are estimates and not guaranteed. Delays may occur due to carrier conditions, customs processing, or high-demand periods.

Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.

Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at support@zennatu.com within 7 days of the expected delivery date so we can assist you.